It
doesn’t get take much to get our dispatcher, Julie, worked up. Usually asking her to repeat herself
will be enough. It wouldn’t be a
problem if she knew how a radio (CB of HAM – I forget which one we have) worked. There’s a slight delay. And that she starts talking before she
presses the button on the mic. She
thinks that the drivers just constantly ask her to repeat herself to get her
worked up. I’m not sure who that
might benefit, or what the advantage of getting screamed at would be if we knew
what address she had sent us to. I’ve
tried to explain that several times to her. Julie’s convinced that the drivers just do that to taunt
her.
At
any rate she quickly loses her temper and fires off at the driver who asked for
clarification. It usually goes
something like this.
Julie:
Cab 19
Cab
19: Go ahead
Julie:
14 Main St.
Cab
19: 10-9 (Repeat)
Julie:
14 Main St.
Cab
19: 14 Main St?
Julie:
NO!
Julie:
14 Main St!
Cab
19: There’s no 14 Main St.
Julie:
YES THERE IS!
Cab
19: No, there’s not. The street
numbers start at 100.
Julie:
Listen Carefully!
If
the conversation gets this far, as it often does, Julie is already furious, and
the disgruntled cabbies rally. A
cabbie mutiny if you will. The
fart noises, burping, and what the office despises most – “Mexican music.” If Julie had only be able to properly use the radio's mic she would have been able to inform the driver that they needed to go to 514 Main St.
The
office has a theory on all of this of course. They’ve solved it.
They’ve figured out who is playing all of that dreadful “Mexican music.” The Mexicans of course. Really? How scientific.
I mean who else could it be right?
You would need a sponge the size of Nevada to soak up all of the idiocy in
that office.
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ReplyDeletetaxi to luzern